Support
Need help? Check the common questions below. If you can't find your answer, send us the form below and we usually reply to your email within 1–2 business days.
FAQ
How do I start or cancel a membership?
Open the menu → "Plans & Pricing" to subscribe, renew or turn off auto-renewal. For purchases made through the App Store or Google Play, manage them in your phone's subscription settings.
I paid but my balance didn't update.
Card payments usually arrive within seconds; crypto needs block confirmations, usually a few minutes. If it has been more than 30 minutes, send us the form below with the payment time and amount.
How do I get my membership on a new phone?
Sign in with the same email or account; memberships and Star Coins belong to your account. For App Store or Google Play purchases you can also tap "Restore Purchases" on the app's plans page.
An AI answer is wrong or inappropriate.
Tap "Report" under that answer and we will review it promptly.
How do I delete my account?
App menu → "Delete Account", or visit Delete Account.